FAQ

The Ins and Outs of How We Do Business

What makes you different?

A few things: 1.) Phthalate free cleaning products 2.) Living wage paid to our staff 3.) Subscription-based, pay once a month and save 4.) Local ownership
Are you ensured?

Yes, we are fully insured for your peace of mind, ensuring protection for both our team and your home!
Who is cleaning my home?

We have a full staff of trusted, background-checked cleaners!
Do you bring ALL your own cleaning supplies?

Yes, we bring our own cleaning supplies, including a vacuum. Our products are kid- and pet-friendly to ensure a safe and thorough cleaning!
What happens if I need to cancel or reschedule?

If you need to cancel or reschedule, please let us know the day before, and we’ll do our best to accommodate you!
How do we pay?

You can pay online or by check—whichever is most convenient for you!
Do I need to be home for my cleaning?

No, you do not need to be home for your cleaning! Our trusted, background-checked cleaners will take care of everything while you're away.
Do you offer commercial cleaning?

Yes! Simply reach out to us to request a quote.
Is this a maid service?

Traditionally, cleaning is part of a maid service. We do not offer maid services such as laundry, dishes, and bed-making, but the rest of your home will be spotless.

Clean By All Means

We don't just leave your home clean, we use "clean" cleaners. All of our cleaning products are natural and phthalate free, leaving your home more than just clean, but safe for you and your family's health.